Terms of Service
Effective Date: 12/21/2025
These Terms of Service (“Terms”) govern your access to and use of the Prime Business Phone website and the purchase of products from Prime Business Phone (“Prime Business Phone,” “we,” “us,” or “our”).
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you may not use our website or services.
Use of the Website
You agree to use this website for lawful purposes only. You may not:
- Violate any applicable laws or regulations
- Attempt unauthorized access to the website or its systems
- Interfere with the security or operation of the site
We reserve the right to restrict or terminate access for violations of these Terms.
Products and Availability
All products displayed on our website are subject to availability. We reserve the right to:
- Limit quantities
- Discontinue products at any time
- Modify product descriptions or pricing without notice
We make reasonable efforts to ensure product accuracy but do not guarantee that descriptions, images, or specifications are error-free.
Orders and Acceptance
Placing an order constitutes an offer to purchase.
We reserve the right to accept or decline any order at our discretion.
Orders are not considered accepted until payment is successfully processed and the order is confirmed.
Pricing and Payments
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Payments are processed securely through Shopify Payments and approved third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method.
We reserve the right to cancel orders due to:
- Pricing errors
- Payment authorization issues
- Suspected fraud
Shipping and Delivery
Shipping times are estimates and not guaranteed.
Prime Business Phone is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
Risk of loss and title transfer to the customer upon delivery to the carrier.
Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy, which is incorporated into these Terms by reference.
Please review the policy prior to making a purchase.
Warranties and Disclaimers
Products sold by Prime Business Phone may be covered by manufacturer warranties. We do not provide additional warranties unless explicitly stated.
To the fullest extent permitted by law, products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
Limitation of Liability
To the maximum extent permitted by law, Prime Business Phone shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Prime Business Phone from any claims, damages, or expenses arising from:
- Your misuse of the website
- Violation of these Terms
- Violation of any applicable law or third-party rights
Chargebacks and Disputes
Customers agree to contact Prime Business Phone directly to resolve order issues prior to initiating chargebacks or payment disputes.
Unauthorized chargebacks may result in account restrictions and delayed resolution.
Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Prime Business Phone and may not be used without prior written consent.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Terms.
Contact Information
For questions regarding these Terms, please contact:
Prime Business Phone
Email: sales@primebusinessphone.com
Website: primebusinessphone.com